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How are your Therapist to Client Relations?

How do you handle no-shows? How about cancellations? Should you accept gifts from your clients? What does a productive client-therapist relationship look like outside of the therapy room? Managing your relationships with your patients is no easy task.

Therapists often build strong relationships with their patients that rely on mutual trust and collaboration. This relationship is not only important inside the therapy room, but also outside of it. In running a private practice, the original relationship you’ve cultivated with your patient is impacted by a second relationship that you now have with your patient—that of a service provider and a consumer. This second relationship is equally as important (and tough) to navigate as the first one.

However, TheraNest is here to help. In the Client Relations blog section below, you will find the best practices needed to maximize your relationship with your clients—both inside and outside of the therapy room. We break down all of the strategies you need to make sure both you and your clients are taken care of financially and administratively.

Having clearly defined regulations and procedures in your office can help eliminate a lot of uncomfortable situations regarding issues like payments, fees, and no shows. These procedures work to protect the therapist-client relationship that you have built.

Providing clients with a document clearly defining the rules and procedures at your practice allows both you and your client to be on the same page. It also greatly reduces the likelihood of situations arising that may damage your relationship. Additionally these procedures help ensure that you get paid in a timely manner so you can continue focusing on your clients instead of worrying about your bills.

Maintaining meaningful relationships is the backbone of therapy and one of the leading determinators of whether a patient will improve during their sessions. Check out the posts below to learn how you can continue to build and sustain those relationships while balancing the roles of business owner and therapist.